Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of store.cheasy.finance
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
대박나세요 감사합니다 대박나세요 감사합니다 대박나세요 감사합니다 대박나세요 감사합니다 대박나세요
A***e
ottimi, come da descrizione…ne prenderò altri…
Customer
개안아요
M***o
ne prenderò sicuro un altro
Customer
3XL 주문하였으며 입어보니 무신사에서 36 입으시는 분들께 맞을듯 합니다. 허벅지나 기장이 좀 더 길었으면 하신다면 한치수 더 크게 입으셔야 할 듯 싶으나 개인적으론 정사이즈를 추천드립니다. 소재는 두툼하여 겨울에도 입기 좋을듯하고 세탁도 용이한듯 합니다. 다만 2개 주문하였는데 1개가 허리끈 묶는곳이 정위치에서 약간 벗어나 있었습니다. 입는데 큰 문제는 없을듯하여 불만은 없습니다.
h***r
가성비 좋네 다른색도사야지 제품사진이랑 실제 물건이랑 똑같음
a***r
Qualité top et coupe très bien. Seul bémol taille très petit.
Customer
아주 좋은 제품입니다 만족스럽습니다 판매자께 감사합니다 배송도 빠르게 받았습니다 겨울에 따뜻하게 입을게요
Customer
품질이 생각 이상으로 좋습니다. 아주 좋은 제품입니다 만족스럽습니다 겨울에 따뜻하게 입을게요
g***r
muito confortável, um pouco maior do que esperado. até agora é muito quentinha recomendo
I***r
Excellent value for money. Warm and comfortable but watch the sizing, use the charts.
Customer
아직 입어 보지 못했습니다
M***o
perfetto